Ronald McDonald House Charities - Fargo

Core Values

• Heart – We serve our families in a caring manner, being sensitive to their needs, and striving to meet those needs through compassionate and gracious hospitality, demonstrating to them that RMHC-RRV is truly their home away from home.
• Integrity – We employ the highest ethical standards, demonstrating honesty and fairness in every action we take. We honor the public’s trust through conscientious management of RMHC-RRV resources.
• Exceptional Service – We are committed to excellence in all that we do, constantly seeking ways to improve our services and enhance the lives of our families, being vigilant to proactively assess and meet their needs.
• Partnership – We strive to develop long-term, mutually beneficial relationships with our donors, volunteers, community, and guests through open and honest communication of our successes and needs and recognition of their participation, knowing that without their valued, trusted, and passionate involvement this work could not exist.
• Team – We work as one to achieve the mission of RMHC-RRV, respecting and building on the unique roles, talents and professionalism of each member of the team and united in our commitment to provide our families with exceptional service.

Key Qualities:
 

• The Ronald McDonald House provides lodging and support for out of town families of various income levels, ethnicities and backgrounds when their children are receiving medical treatment and care in the Fargo/Moorhead area.
• Families are given a private bedroom, have access to a fully stocked kitchen and laundry and if necessary, can be transported to medical facilities by the House staff, using the Ronald McDonald House van.
   
• Families are asked to pay $15 a night to stay at the House. However, no one is turned away because of inability to pay. Actual costs to the Ronald McDonald House amount to more than $85 per room per night.
   
• There is no limit to the time families are able to stay while their children are receiving care or treatment.
   
• 100% of donations benefit the Ronald McDonald House in Fargo, ND
   
• Over 900 volunteers per year perform an array of needed tasks and services, all of which benefit the families we serve.

• Houses at capacity or close to capacity level.
   
• Number of volunteers, volunteer hours and returning volunteers.
   
• Committed and generous donors who donate on a continual basis.
   
• Numeric survey data and written feedback from guest families.